FAQs

Frequently Asked Questions

Additional Help

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HOW MUCH DOES IT COST?
There is a yearly membership that you can choose how much to pay, from $150 per year to $500 based on how many instructor-led classes you prefer to take.
HOW CAN I PAY?
Payments can be made via credit card or paypal. No financial information is ever stored on Closing Credits servers., and your password is encrypted with an irreversible hash. Even if the bad guys hack in and steal everything, all they would get are a bunch of email addresses.
HOW ARE COURSES TAUGHT?
All courses are online via a video call. There are two types of classes: lecture-based and feedback-based. Lecture-based courses tend to be content heavy with minimal interactivity. In these courses, it's highly encouraged that students attend the weekly events in order to mingle with other members. In feedback-based courses, the class sizes are small and it's highly interactive.
HOW LONG IS EACH SESSION? HOW LONG IS THE COURSE?
Sessions range from 60 minutes to 90 minutes and courses are 6 to 12 weeks long. Please check the information on each of the courses pages for the most up to date information.
WHEN DO I HAVE TO PAY? DO CREDITS EXPIRE?
Payment is used to buy credits, which are spent to enroll in courses.
Credits are used to enroll in live instructor-led courses.
They never expire, even if you don't use them this year.
You can still use them even if you're not a paying member anymore.
CAN I GET A REFUND?
Unfortunately, we are unable to process refunds. Closing Credits has to pay teachers, the amazing folks who run the events, and guests for their time and there are costs associated with refunding. Please be sure you want become a member before paying for it.
IS THIS USED AS SCHOOL CREDIT?
We are working on full accreddidation, but not at this time.
DO I HAVE TO TURN ON MY VIDEO DURING SESSIONS?
If you are uncomfortable showing your face on video, you don’t have to. It is helpful for instructors to watch your gestures and your movements in order to properly assess you as a student, but it’s not required.
HOW OLD DO I HAVE TO BE TO JOIN A CLASS?
We have had people from ages 13 to 48 take a course with us. There is no age hindrance for wanting to practice voice. However, because this is an online class, it’s best to be at least 13 years of ages so that you can focus on the material. If you are under the age of 18, we require permission from the parents.